Aspect Unison Predictive Dialer is a comprehensive outbound customer contact solution that improves your contact centers effectiveness while seamlessly integrating with your existing voice and data systems. It offers campaign development tools, call table filters, predictive dialing, call blending, a browser-based agent desktop, real-time statistics and historical and custom reporting.

The advanced capabilities of Aspect Unison enable agents to spend more time talking to customers and prospects and less time on non-revenue generating activities. While Aspect Unison offers significant flexibility and cost-saving opportunities in any contact center environment, its robust feature set and support of distributed call center operations and IP agents result in particularly significant cost savings for complex, multi-site and multi-national contact center operations. Aspect Unison provides the means to meet regulatory, security and customer satisfaction goals enabling contact center administrators to customize security configurations to meet their unique requirements and delivering the tools they need to comply with current and emerging industry regulations.