Aspect Customer Self Service™ is an open IVR platform that fits easily into your existing contact center environment. Aspect Customer Self Service includes advanced capabilities that make using self-service a better experience for customers and increase the number and type of transactions that can be automated.

Built on highly scalable platform that supports from four to thousands of voice ports, our distributed architecture offers redundant configurations for high availability. And, because our solution runs on industry-standard hardware, Aspect Customer Self Service offers you the choice of a software-only solution or a turnkey system that includes all required hardware and software