A contact center is a synchronized system of people, processes, technologies and strategies that delivers access to information, resources, and expertise, through appropriate channels of communication, enabling interactions that create value for the customer and organization.
AYC&T is a leading system integrator provides best in class contact center solutions to our customers. We design the strategic solutions to manage the customer interactions with the help of innovative technology 24/7.
AYC&T helps in leveraging the power of technology to personalize the customer experience in a contact center.
Networking & Security: The trusted solutions from the company include solutions for Monitoring, Roaming & Interconnect, Revenue Assurance, Business Intelligence, OSS/BSS, DMS, Disaster Recovery Automation and GIS.
AYC&T is also most sought after for the services it provides – from Network Planning and Optimization, Installation and Maintenance.
AYC&T’s in-depth understanding of technology and hands on experience helps us to bring the best products, solutions & technical practices to the rapidly growing wireless industry. It enables us to deliver world class quality of services to maximize Network Data and Voice performance.