NEC Philips Unified Solutions (NEC Philips) is a leading provider of comprehensive communications solutions to organizations of all types and sizes. Established in 2006 as a joint venture of NEC Corporation and Royal Philips Electronics, the company draws on more that 50 years experience in providing communication systems, applications, networks and services to customers worldwide. The strength and technological expertise of its parent companies enable NEC Philips Unified Solutions to expand its leading-edge role in IP Communications throughout the EMEA (Europe, Middle Eat & Africa) region.

NEC Philips Unified Solutions specializes in the provision of communications systems and the associated infrastructure, applications and services for small, medium and large enterprises in both the private and public sectors. Solutions incorporate the latest voice, data and video technologies over converged networks, utilizing both desktop and mobile devices to enable real-time, collaborative working. Combined with the latest messaging, presence management and contact centre applications the offered solutions deliver increased productivity, ease of use and significantly improved customer satisfaction.

For more information, visit www.nec-philips.com

AdvaTel, based in Melbourne, this Australian software development company is heavily involved in high level R&D and innovation, and has a highly experienced in-house development team. It prides itself on interacting closely with its customers and end users to better understand the market opportunities and needs. AdvaTel's solutions and products are sold globally through its channel community. AdvaTel is the market leader for call centre queue management solutions and intelligent automatic dialers for transparent call routing. Its call centre management software is available in nine languages, and is currently distributed in 18 countries.

For more information, visit www.advatel.com.au

Aspect Software, Inc., founded the contact centre industry and is now the world's largest company solely focused on Internet Protocol (IP) and traditional voice based products and services for customer service, collections and sales and telemarketing business processes. Each day, Aspect Software powers more than 125 million customer company interactions at thousands of in-house and outsourced contact centers around the globe. Its trusted Signature product line offers automatic call distributors (ACDs), dialers, voice portals and computer telephony integration (CTI).

The company's leading Contact Center performance Optimization product line provides workforce management, quality management and performance management and interaction optimization applications. And, its pioneering Unified IP Contact Center product line delivers a comprehensive, multichannel solution. Headquartered in Westford, Mass., Aspect Software had operations across the Americas, Europe, Africa, the Middle East and Asia Pacific.

For more information, visit www.aspect.com

For more information, visit www.etalk.com