We have a bouquet of world’s most renowned brands that are best in design, quality, technology, innovation and energy efficiency guaranteeing optimum delivery to every requirement. Also, we keep adding brands to our portfolio to provide our customers with the finest state-of-the-art solutions

IT Infrastructure Solutions

AYC&T professional team can assist enterprises to evaluate their current IT Infrastructure and assesses upgrade to justify business needs.

Today’s IT infrastructure need to be built on robust foundations. At AYC&T, our IT infrastructure expertise is at the forefront of our technical capabilities. We have been relied on to providing some of the region’s leading industries with IT hardware and network solutions, and are trusted to deliver service excellence across enterprise infrastructure requirements. From turnkey projects for multi-vendor/multi-platform WANs to high-availability and reliable disaster recovery, our expertise ensures that your IT infrastructure is robust enough to handle your business’s most critical IT requirements.

We assist you to implement a sound IT infrastructure which is the most important asset for an enterprise to align its business and IT operations. AYC&T specializes in integrating multiple solutions into one for smooth functioning of your IT environment.

We support organizations to accelerate information flow via Professional Structured Cabling Solutions, Data Center Solutions, Network & Wireless Solutions, Building Management System, Media, Entertainment and Cloud Solutions. Our in depth experience, technical know-how and channel partnerships with top notch brands to meet precise technical needs at best prices. Our hands-on experience with new deployments, upgrades or infrastructure overhaul is highly remarkable.

By adhering to a well-defined procedure for infrastructure deployment we make sure that you get the best equipment and support at the best possible price.

Telephony solution

AYC&T  has made its mark not just in the UAE but in the entire Middle East as a leading provider of Telecom solutions.
The trusted solutions from the company include solutions for Monitoring, Stress Testing, Customer Experience Management (QoE), Roaming & Interconnect, Revenue Assurance, Business Intelligence, OSS/BSS, DMS, Disaster Recovery Automation, GIS and Contact Centers.

AYC&T’s in-depth understanding of technology and hands on experience helps us to bring the best products, solutions & technical practices to the rapidly growing telecom integrated with wireless technology. It enables us to deliver world class quality of services to maximize Network Data and Voice performance.

Contact center

A contact center is a synchronized system of people, processes, technologies and strategies that delivers access to information, resources, and expertise, through appropriate channels of communication, enabling interactions that create value for the customer and organization.

AYC&T is a leading system integrator in Middle East providing best in class contact center solutions to our customers. We design the strategic solutions to manage the customer interactions with the help of innovative technology 24/7.

Our contact center solutions work faster and smarter from different parts of the globe. AYC&T helps in leveraging the power of technology to personalize the customer experience in a contact center.

Video conferencing

AYC&T offers simple, compatible, affordable and high quality video collaboration solutions beyond the boundaries.

Video conferencing solution is a spirited carrier for interactive communication. It enables one set of people to see, hear and effectively communicate to people in different locations across the globe. It’s most basic form is the transmission of image (video) and speech (audio) back and forth between two or more physically separate locations. Calls can be made locally, nationally or over the distance.

AYC&T can provide unmatched video conferencing solution integrated to your current telephony/UC solution or can provide a state of the art solution from scratch.

Network infrastructure & Security

Network infrastructure refers to the hardware and software resources of an entire network that enable network connectivity, communication, operations and management of an enterprise network.

AYC&T provides professional communication path and services between users, processes, applications, services and external networks/the Internet.

AYC&T Network infrastructure is typically part of the IT infrastructure found in most enterprise IT environments. The entire network infrastructure is interconnected, and can be used for internal communications, external communications or both. A typical network infrastructure includes:

  • Networking Hardware:
    • Routers
    • Switches
    • LAN cards
    • Wireless routers
    • Cables
  • Networking Software:
    • Network operations and management
    • Operating systems
    • Firewall
    • Network security applications
  • Network Services:
    • T-1 Line
    • DSL
    • Satellite
    • Wireless protocols
    • IP addressing

AYC&T also helps overcome the risk on the services provided.

As increasingly more personal, financial, health-related, and other sensitive data is collected, processed and disseminated, protection of the infrastructure and the perimeters would demand more depth and breadth in knowledge, toolsets and other resources. Mostly organizations lack the expertise or the internal resources required to assess and enhance the security of their organization’s dynamic IT infrastructure and networks.

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How AYC&T can help:
AYC&T IT infrastructure and network security practitioners offer their expert services to address a wide range of threats posed to the IT infrastructure, network and the end-points. We help our clients establish their first line of defense and guard their assets from external and internal attacks. From evaluating basic email filtering solutions to securing your data and VoIP networks, we strive to maximize the return on our clients’ security investments. Our services include teaming with our clients to:

✔ Assure that security-relevant details of all servers on the network are captured and documented, reflecting the current environment.

✔ Review security-impacting elements of servers’ configuration and recommend or implement corrective measures.

✔ Establish or evaluate current inbound and outbound email filtering solution to protect the users from malware, phishing and spam.

✔ Evaluate current remote access solution(s) to assure of their adequacy to address the security requirements and the policy.

✔ Assess current traffic segregating methods for various traffic types and recommend or implement changes.

✔ Assess the existing network, host and application based intrusion detection and prevention systems and firewalls and their configurations to ensure that security objectives can be achieved.

✔ Assess the security of the wireless network through penetration tests and recommend/implement corrective measures.

Professional service and counselling

AYC&T provides instant IT and Infrastructure support services to all corporate companies, organizations, and businesses irrespective of their size. We provide the perfect solution to all your IT related issues. With our smart solution, we eliminate the need to replace your entire IT support department. We are the most capable and skilled team of professionals who can resolve any complex issues in a smart way within a short timeline.

Benefits

Usually customers that lack in-house IT personnel, or have IT resources deployed on various projects, can purchase professional services to implement a particular system or manage entire IT infrastructure.

We provide the following professional services portfolio depending on the end user requirement:

  • Consulting
  • Requirements analysis
  • System design
  • System implementation
  • Project management
  • Software/cloud migration

Maintainance and support

AMC Support is an annual maintenance support service provided by AYC&T.  It is available in various forms and levels of cover depending upon client requirements and the nature of their business.  The AMC can also be personalized to fit the client.

AMC Support can provide both preventive maintenance services in addition to emergency call out and spares support.  The level of cover ranges from 5 days a week, normal business hours to a full 24/7 support service with guaranteed response and call out times.

AYC&T’s Maintenance Support contracts can cover the following support options:

  • Emergency Response – 24 hours or 6 hours On-Site Response
  • Quarterly Preventive Maintenance check-ups
  • On site spares replacement and management
  • Site Audits and documentation

We provide the following AMC Services

  • Annual Maintenance Support Services
    • Proactive Maintenance with Monitoring Services
    • Preventive Maintenance
    • Hardware Replacements/Warranty Services
    • Field Support
    • Asset Management.
    • Critical Spares Management
  • Managed Services
    • Enterprise Service Management (IT/Business Services Management)
    • Helpdesk Support Services
    • Facility Management Services such as Technical Manpower Support Services
  • Professional Services
    • Implementation/Deployment Services
    • Customization & Integration Services
    • Wireless Network Consultancy, Audit, Design & Installation
    • Intelligent Infrastructure Management Solutions
    • Design & Consulting Services
    • Fiber Monitoring Technologies
  • Cabling Services & Maintenance Contracts
  • Minimize your Initial Cash Outlay with Leasing Services Options

Collaboration:

Mobility for any company worker provides new applications that can deliver increased productivity, cost savings, security improvements, and faster access to information that ultimately leads to better decision making. The fixed edge of the enterprise network is giving way to the ‘mobile edge’—a new way of connecting users to information. The mobile edge transcends the enterprise network perimeter, appearing wherever the user needs access to information—on the campus, in a regional or branch office, at retail outlets, at home, and on the road. The mobile edge makes use of existing high-speed networks—the corporate LAN, the corporate WAN, and the Internet. It does not replace these existing networks, but deploys on top of them as a service overlay, preventing disruptive equipment changes and preserving investment. At the same time, the mobile edge permits a large-scale reduction in cost for the wired network through port consolidation, reduced equipment needs, reduced power requirements, and the elimination of move/add/change costs. AYC&T have the in- house skills to provide consultancy services, implementation and support for your enterprise mobility requirements and can work with you to define areas of your business that can benefit greatly from this.

Contact Centers provide the front door to your organization as an access point to communicate with your clients. Customers demand the ability to contact you through a range of mediums, including voice, fax, email, text chat and even the emergence of video. AYC&T has the skills and expertise to assist in building “Greenfield” contact center solutions, or integrating and transitioning from your existing technology to new. We work with you to understand how your organization works and how it handles communication with your customers, enabling us to maximize the efficiencies to be gained from the implementation of the technology solution. AYC&T can also offer system audits, customized reporting and training services to assist with the day to day requirements of operating a centre.

UNIVERGE 3C is a complete, software-based, unified communications and collaboration solution that redefines the way a business and individuals communicate.
This comprehensive solution delivers a fully functional IP-PBX along with a complete set of voice features and sophisticated unified communications (UC) and collaboration applications that can be tailored to your specific business needs.
It provides the necessary agility for today’s dynamic work environment and enables total control over how, when and where you choose to be reached – truly empowering your workforce.
UNIVERGE 3C operates across premise, cloud or hybrid environments. Through its standards-based components and distributed software architecture, it delivers to you unmatched flexibility, reliability and scalability to keep your organization competitive in today’s marketplace.

Data Center Solutions:

Do you wish to establish a Data Centre for your organization? A well-managed, secure and efficient Data Centre can help your organization perform better. We at AYC&T can provide you with the complete infrastructure of a Data Centre, capable of managing your organization’s data in a much effective and secure manner.

The process of deploying a data centre for your organization includes:

Requirement Analysis
The requirement analysis phase involves determining the exact type of Data Centre required for your business with regard to budget, computing power, storage capacities etc. At AYC&T we aim to provide you with the best possible Data Centre solution that meets your budget, resulting in increased profitability and customer satisfaction.

Deployment
After the requirement analysis phase is the deployment phase in which we actually deploy the Data Centre. We maintain the Data Centre, provide recovery in case of a disaster and secure your Data Centre from external and internal threats.

AYC&T’s Infrastructure solution encompasses a wide range of deployments for network, server and storage. Some of these include:

Network Solutions

  • Network Solutions Routing & Switching
  • Network Security
  • VOIP
  • Wireless – WAN (Architecture Design, Implementation & Maintenance)
  • Data Center [Tier 1 to 4] (Infrastructure Design, Procurement, Deployment & Maintenance)
  • Unified Communication (Design, Implementation & Support)
  • Integration & Deployment Services
  • Specialized Network Integration Support

Server & Storage Solutions

  • Blade Center Solutions
  • IP & Network Storage Solutions
  • Virtualization & Consolidation
  • Document Management
  • Rack Mount & Tower Servers
  • Full Back & Recovery
  • Archiving
  • Information Security
  • Infrastructure Consolidation & Optimization

System Integration & Professional Services

We provide comprehensive system integration solutions. With a multitude of world-renowned companies as our partners we provide you with the best in class solutions by integrating the industry standard products of various well known technology companies to provide you the best products at an affordable cost. This allows you to execute your business processes more efficiently and effectively.

Workspace/BPO

AYC&T provides a complete outsourcing solution to companies looking to cut down costs whilst enhancing productivity, quality and customer satisfaction. If you believe that some of your peripheral activities and operations could be outsourced so that you could focus more on your core operations whilst maintaining quality , efficiency and high productivity, resulting in increased output levels then outsourcing could be your ideal choice. AYC&T can provide you with complete outsourcing solutions to help you perform your business in a better manner.

Software-based, unified communications and collaboration solution

UNIVERGE 3C is a complete, software-based, unified communications and collaboration solution that redefines the way a business and individuals communicate.

This comprehensive solution delivers a fully functional IP-PBX along with a complete set of voice features and sophisticated unified communications (UC) and collaboration applications that can be tailored to your specific business needs. It provides the necessary agility for today’s dynamic work environment and enables total control over how, when and where you choose to be reached – truly empowering your workforce.

UNIVERGE 3C operates across premise, cloud or hybrid environments. Through its standards-based components and distributed software architecture, it delivers to you unmatched flexibility, reliability and scalability to keep your organization competitive in today’s marketplace.

Al Yousuf Computer & Telecommunications has a team of experts to help you with tailor made solution along with installation and maintenance.

Software Development Solutions

With a team of dedicated professionals, with expertise in developing multifaceted software solutions, AYC&T provides customized software development for your organization.
With a wide range of platforms, we provide you with customized application development solutions that best fits your needs and budgets. With AYC&T you can be sure that you are getting the best software for the best price.
We provide complete software maintenance and upgrades plans on all the applications we build as we pride ourselves on giving the best to our customers in terms of value.

We help the customer integrate a variety of technologies and deploy the customer selected technologies to deliver the IT solution that meets the customer’s stated business and IT goals and objectives.